[REQ ID-8563]{P-R} Direct client req: Siebel CTMS Consultant - Chester Brook, PA

Dear Associate,
 
This is Varun, working with Systel. We do have the below contract job opportunity with one of our direct customers and would like to check if you have any resources available. Please send across the resume of your consultants along with the contact information at the earliest.

 

Role: Siebel CTMS Consultant

Location: Chester Brook, PA

Duration: Long Term

 

Role Summary/Purpose: This position is responsible for Siebel CTMS operations. We are seeking a highly energized and ambitious Siebel professional to work with the business and the support teams to manage Application Support and Maintenance.

 

Essential Responsibilities:

* Serve as a technology, functional and support management expert in Siebel CTMS or Clinical

* Collaborate with both business, functional and IT teams to drive robust requirements and processes in a boundary-less manner

* Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

* Complete all planned Quality & Compliance training within the defined deadlines

* Identify and report any quality or compliance concerns and take immediate corrective action as required

* Aware of and comply with the change management work instructions

* Drive team to maintain Service Level Agreement (SLA). Develop and maintain service management process

 

Qualifications/Requirements:

* Bachelor's degree in information technology, engineering, or related equivalent experience

* Minimum of 5+ years experience with Siebel CTMS

* Minimum of 1-2 year experience working with Siebel Clinical

* Should have worked on Siebel Configuration, scripting, EIM and EAI.

* Should have very good knowledge on writing PL/SQL scripts

* Minimum of 1 year experience working with service management organization

* Minimum of 1 year experience working with offshore delivery/support teams

 

Desired Characteristics:

* Strong written and verbal communication skills and ability to interface with business users

* Able to effectively operate within matrixed organizations

* Proven analytical and problem resolution skills

* Willingness to learn new tools and functional processes.

 

 

Warm Regards,

 

Varun S
__________________

 

Recruiter
SYSTEL INC | Atlanta, GA
Office: +1-678-250-9865
Toll Free: +1-888-8SYSTEL (879-7835) x 331

 

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