Hello,
Role: Network Engineer / High Touch Engineer
Location = San Jose or Bay Area, CA
Duration = 6 months
Location = San Jose or Bay Area, CA
Duration = 6 months
High Touch Engineer (HTE) : routing/switching + Cisco Nexus 7000
High Touch Engineer (HTE) role providing in-depth Routing Protocol and Lan Switching expertise to large SP customers. It has the following duties & responsibilities:
--Provides Network Problem Resolution, Root-Cause Analysis, IOS Software Referral assistance as per contracted agreement with named customer.
--Routing (BGP and OSPF) and Layer 2 technologies expertise on Cisco Nexus 7000, Nexus 3000, ASR9K, CAT 4500 and CAT 4900 platforms.
--Receives minimal supervision, no instruction on routine work, and general instruction on new assignments.
--Typically reports to Sr. Mgr, Advanced Services. --Interfaces with all levels of CSEs, NCEs, SEs, VARs, OEMs, end-users & internal engineering departments.
--Works on problems of diverse scope where analysis requires evaluation of identifiable factors.
--Provides guidance & leadership to less experienced engineers.
--Acts as a focal point for large account network problem resolution.
--Provides support on a world-wide basis.
Required Skills:
--At least three years of experience troubleshooting Routing/Switching across Cisco platforms such as Nexus 7000, Nexus 3000, ASR9K, CAT 4500/4900 --Minimum five years of networking experience, including configuring, analyzing & troubleshooting complex networks --Typically requires BS in CS or EE or equivalent plus 6-8 years related experience.
Desired Skills:
--Strong Layer 3 and 2 knowledge as this position will primarily focus on supporting Cisco's Routing & Switching platforms.
-- Knowledge of system architecture and the ability to independently troubleshoot complex routing, switching and forwarding issues.
- -Strong documentation skills - to be utilized for case management, knowledge capture, defect management and Trainings.
--Very strong Problem Solving skills
--Ability to drive recreates remotely
-- Ability to recreate customer problems in lab in order to isolate the issue and resolve.
--Proven crisis management skills, and the ability to excel under pressure.
--Demonstrates excellence in customer-interaction, written and verbal communication, assertive leadership.
-- CCIE Required.
--Strong Layer 3 and 2 knowledge as this position will primarily focus on supporting Cisco's Routing & Switching platforms.
-- Knowledge of system architecture and the ability to independently troubleshoot complex routing, switching and forwarding issues.
- -Strong documentation skills - to be utilized for case management, knowledge capture, defect management and Trainings.
--Very strong Problem Solving skills
--Ability to drive recreates remotely
-- Ability to recreate customer problems in lab in order to isolate the issue and resolve.
--Proven crisis management skills, and the ability to excel under pressure.
--Demonstrates excellence in customer-interaction, written and verbal communication, assertive leadership.
-- CCIE Required.
Warm Regards,
Saibaba P
__________________
Sr. Resource Specialist
SYSTEL INC | Atlanta, GA
Office: +1-678-250-9859
Email:saip@systelinc.com
Toll Free: +1-888-8SYSTEL (879-7835) x 326
__________________
Sr. Resource Specialist
SYSTEL INC | Atlanta, GA
Office: +1-678-250-9859
Email:saip@systelinc.com
Toll Free: +1-888-8SYSTEL (879-7835) x 326
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