Hi,
Greetings for the Day
My Name is Hemanth Muppaneni Working for systelinc. We have urgent job opening for High Touch Engineer position at Seattle, WA. Job description copied below kindly look at the job description and reverts with your updated resume.
Role: High Touch Engineer.
Location: Seattle WA
Duration : 6 Months
Please see the updates and submit accordingly.
· The HTE can work remote, with on-site visits (~4 times during the duration of assignment).
Job Description:
High Touch Engineer role provides in-depth Routing Protocol and LAN Switching expertise to large Service Provider customer.
It has the following duties & responsibilities:
--Provide Network Problem Resolution, Root-Cause Analysis, IOS Software Referral assistance as per contracted agreement with named customer.
--Routing, CRS, ASR, GSR, Lan Switching specific to 7600 & 6K, Multicast, QoS and Layer 2 technologies.
--Provide technical assistance in Routing Protocol/Large Scale Architecture, Security, and/or other customer-specific technologies as necessary.
--Receives minimal supervision, no instruction on routine work, and general instruction on new assignments.
--Typically reports to Mgr, Advanced Services.
--Interfaces with all levels of CSEs, NCEs, SEs, VARs, OEMs, end-users & internal engineering departments.
--Works on problems of diverse scope where analysis requires evaluation of identifiable factors.
--Provides systems/product training.
--Provides guidance & leadership to less experienced engineers.
--Acts as a focal point for large account network problem resolution.
--Provides support on a world-wide basis.
Required Skills:
--At least 4 years experience troubleshooting Routing/Switching across Cisco platforms.
--Minimum 8 years of networking experience, including configuring, analyzing & troubleshooting complex networks
--Typically requires BS in CS or EE or equivalent plus 6-8 years related experience.
Desired Skills:
--Strong Layer 3 and 2 knowledge as this position will primarily focus on supporting Cisco's Routing & Switching platforms.
--CRS, XR, GSR, ASR9K, 10K, 7600, 6500: Knowledge of system architecture and the ability to independently troubleshoot complex routing, switching and forwarding issues.
--Strong documentation skills - to be utilized for case management, knowledge capture, defect management and Trainings.
--Very strong Problem Solving skills
--Ability to drive recreates remotely-- Many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
--Proven crisis management skills, and the ability to excel under pressure.
--Demonstrated excellence in customer-interaction, written and verbal communication, assertive leadership.
-- CCIE strongly preferred
Protocols :
Routing:
BGP, OSPF, MPLS VPN, MPLS TE (Traffic Engineering), Fast Reroute, BFD (Bidirectional Forwarding Detection), HSRP
Switching:
UDLD
Cisco Platforms:
CAT 6500, 7600, Nexus 5000 (or 5K), Nexus 7000 (7K), ASR 9000 (9K), 4900, 7200s
Warm Regards,
Hemanth Muppaneni
__________________
Sr. Resource Specialist
SYSTEL INC | Atlanta, GA
Office: +1-678-250-9879
Toll Free: +1-888-8SYSTEL (879-7835) x 326
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